Terms & Conditions
Welcome to POLi Payment Casino. By accessing and using our platform, you agree to comply with the following Terms & Conditions. Please read these terms carefully, as they govern your use of our services.
1. Acceptance of the Terms
By registering or playing on POLi Payment Casino, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Eligibility Requirements
Our services are intended for players who meet the eligibility criteria outlined below. By using our platform, you confirm that you satisfy these requirements.
2.1. Minimum Age Requirements
You must be at least 18 years old to create an account and participate in any gambling activities on our site. Players may be required to provide proof of age during registration or at any time upon request.
2.2. Geographic Restrictions
POLi Payment Casino accepts players from New Zealand and other permitted jurisdictions. However, players from restricted regions, including but not limited to the United States, the United Kingdom, France, and certain European territories, are prohibited from registering or playing. It is your responsibility to ensure that participation is lawful within your jurisdiction.
3. Account Registration Rules
To access our services, you must create an account and provide accurate personal information, including your full name, date of birth, residential address, and email address.
3.1. One-Account-Per-User Policy
Only one account is permitted per individual, household, IP address, and device. If duplicate accounts are identified, we reserve the right to close them and void any associated winnings.
3.2. Identity Verification and KYC
Identity verification is a standard security procedure. As part of our Know Your Customer (KYC) requirements, you may be asked to provide documentation confirming your identity, age, and residential address before withdrawals can be processed. These measures help prevent fraud and protect all players.
3.3. Account Accuracy Obligations
You must ensure that all information provided during registration and throughout your use of the platform remains accurate and up to date. Any changes to your personal information should be updated promptly.
3.4. Account Security Responsibilities
You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorized access or activity on your account, you must notify us immediately.
3.5. Login Credentials and Password Protection
Your login credentials must remain confidential and must not be shared with any third party. You are responsible for all activity conducted through your account resulting from a breach of this obligation.
4. Restricted Behaviour and Prohibited Activities
Players must use the platform responsibly. The following activities are strictly prohibited:
Cheating, collusion, or the use of software intended to manipulate gameplay.
Abusive, threatening, or offensive conduct towards players or staff.
Circumventing platform security measures.
Creating multiple accounts to gain an unfair advantage.
4.1. Multi-Accounting and Fraud Prevention
POLi Payment Casino maintains a zero-tolerance approach to fraud. Any attempt to manipulate games, promotions, or platform systems may result in account suspension, closure, and forfeiture of winnings.
5. Bonus and Promotion Rules
Bonuses and promotions are offered at the sole discretion of POLi Payment Casino. Eligibility requires compliance with all promotional terms and conditions.
5.1. Wagering and Gameplay Conditions
Applicable wagering requirements will be detailed within each promotional offer. Not all games contribute equally toward wagering requirements, and players should review individual promotion terms before participation.
5.2. Bonus Abuse Prevention
Any attempt to exploit bonus offers or promotional campaigns may result in bonus removal, forfeiture of winnings, account restrictions, or permanent account closure.
6. Deposits and Withdrawals
Deposits may be made through approved payment methods available to New Zealand players, including POLi and other supported options. The minimum deposit is generally NZ$20 unless otherwise stated.
6.1. Verification Before Withdrawals
All withdrawal requests are subject to identity verification procedures. Verification timelines may vary depending on the complexity of the review.
6.2. Processing and Review Procedures
Withdrawal requests may require review and approval before processing. Processing times can range from several hours to several business days, depending on verification status and payment method.
7. Responsible Gambling Expectations
We encourage all players to gamble responsibly. Various responsible gambling tools are available, including deposit limits, cooling-off periods, and self-exclusion options.
7.1. Self-Exclusion and Account Restrictions
Players may request self-exclusion for a specified period. During this time, account access and gambling activity will be restricted in accordance with responsible gambling policies.
8. Game Fairness and RNG Systems
All games operate using Random Number Generator (RNG) technology that is independently tested and audited to ensure fairness, transparency, and compliance with industry standards.
9. Technical Interruptions or Voided Gameplay
POLi Payment Casino cannot be held liable for technical interruptions, software malfunctions, communication failures, or system errors. We reserve the right to void gameplay, wagers, or winnings resulting from such issues.
10. Suspension or Closure of Accounts
We reserve the right to suspend or permanently close accounts that violate these Terms & Conditions, engage in fraudulent activities, fail verification procedures, or otherwise breach platform policies.
11. Intellectual Property and Platform Ownership
All content, software, trademarks, logos, graphics, and materials displayed on POLi Payment Casino are owned by or licensed to us. Unauthorized use, reproduction, or distribution is strictly prohibited.
12. Limitation of Liability
POLi Payment Casino shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of, or inability to use, our services.
13. Modification of Terms
We reserve the right to amend these Terms & Conditions at any time. Updated versions will be published on the website. Continued use of our services following publication constitutes acceptance of the revised terms.
14. Contact and Support
If you have any questions regarding these Terms & Conditions or your account, please contact our customer support team through the communication channels available on the platform.
15. Applicable Licensing and Regulatory Oversight
POLi Payment Casino operates under a Curaçao eGaming licence. By using our services, you acknowledge that disputes relating to these Terms & Conditions may be governed by the applicable regulatory and legal framework associated with that licence.
Thank you for choosing POLi Payment Casino. We wish you a safe, enjoyable, and responsible gaming experience.
